ShopMetrics

ShopMetrics Terms of Service

Effective Date: May 31, 2026 Last Updated: May 31, 2026

These Terms of Service ("Terms") are a binding agreement between you ("you," "User") and Stackrift ("Developer," "we," "us," or "our") governing your use of the ShopMetrics mobile application (the "Application") and related website and services at https://shopmetrics.stackrift.dev (together, the "Service").

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A LIMITATION OF LIABILITY (SECTION 16), DISCLAIMERS (SECTIONS 7, 9, 15), AND — WHERE APPLICABLE — A MANDATORY ARBITRATION PROVISION AND CLASS-ACTION WAIVER (SECTION 22).

1. Agreement & Parties

The Service is operated by Stackrift. These Terms, together with our Privacy Policy, form the entire agreement between you and us regarding the Service.

2. Acceptance & Eligibility

2.1 Acceptance. By downloading, installing, or using the Application, or by clicking "Agree" or similar, you agree to these Terms. If you do not agree, do not use the Service.

2.2 Eligibility. You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a business, you represent that you are authorized to bind that business, and "you" includes that business.

2.3 Square Account Prerequisite. The Service requires a valid Square seller account. You represent that you have accepted and remain in compliance with Square's General Terms and Developer Terms ("Square Terms"). You are solely responsible for your continued compliance with the Square Terms.

3. Definitions

4. License Grant & Restrictions

4.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Application on Apple-branded devices you own or control, solely for your internal business purposes.

4.2 Restrictions. You may not: (a) copy, modify, or create derivative works of the Application; (b) reverse engineer, decompile, or disassemble it, or attempt to extract its source code; (c) sublicense, sell, resell, rent, or otherwise commercially exploit the Application; (d) use it to build a competing product; (e) use automated means to scrape or extract data from the Service; (f) remove proprietary notices; or (g) use the Service unlawfully.

4.3 Reservation of Rights. All rights not expressly granted are reserved. No rights are granted by implication or estoppel.

5. Account Registration & Security

5.1 Authentication. Access is authenticated through your Square account via OAuth 2.0. You are responsible for safeguarding your credentials and for all activity under your account.

5.2 Unauthorized Use. Notify us immediately at support@stackrift.dev of any unauthorized access. We are not liable for losses arising from your failure to do so.

5.3 Accurate Information. You agree to provide and maintain accurate, current information.

6. Acceptable Use

6.1 Lawful Use. You agree to use the Service only for lawful purposes and not to: violate any law; transmit unlawful or objectionable material; impersonate others; or interfere with the Service's integrity or performance.

6.2 Compliance with Square Terms. Your use necessarily involves your Square account data. You are solely responsible for complying with the Square Terms. Any violation that results in suspension of your Square account may also make the Service unavailable to you, and we bear no liability for that result.

7. Third-Party Services Dependency & Disclaimer (Square)

7.1 Dependency. The Service depends on access to Square's API and your OAuth authorization. The Service is not operated by, affiliated with, or endorsed by Square or Block, Inc. WE HAVE NO CONTROL OVER SQUARE'S API, SYSTEMS, OR POLICIES. SQUARE MAY AT ANY TIME, WITHOUT NOTICE: (A) MODIFY, RESTRICT, SUSPEND, OR DISCONTINUE ITS API; (B) REVOKE OR REFUSE OUR API ACCESS; OR (C) CHANGE THE SCOPE, COST, OR TERMS OF ACCESS. Any such change may render the Service partially or wholly unavailable, delayed, or inaccurate.

7.2 No Liability for Square Actions. WE ARE NOT LIABLE FOR ANY INTERRUPTION, DEGRADATION, INACCURACY, OR UNAVAILABILITY OF THE SERVICE CAUSED BY SQUARE'S MODIFICATION OR DISCONTINUATION OF ITS API, REVOCATION OF ACCESS, TECHNICAL ERRORS, OUTAGES, DATA DELAYS, OR CHANGES TO SQUARE'S TERMS.

7.3 Other Providers. The Service also relies on Supabase (backend) and Apple (distribution). We are not responsible for their acts, omissions, or availability.

8. No Affiliation / Trademark Disclaimer

8.1 Independent. ShopMetrics is an independent product of Stackrift. It is not affiliated with, sponsored by, endorsed by, or officially connected with Square, Block, Inc., or their affiliates.

8.2 Trademarks. "Square" and the Square logo are trademarks of Block, Inc. All trademarks are the property of their respective owners. Any reference to Square identifies the third-party service the Application works with and does not imply affiliation or endorsement. Any display of Square marks complies with Square's Developer Trademark Terms and grants you no rights in those marks.

9. Accuracy of Analytics & No Professional Advice

9.1 Estimates. Analytics, reports, projections, and summaries ("Analytics") are derived from your Square data and may apply calculations, rounding, estimation, or aggregation that differ from Square's native reporting. ANALYTICS ARE FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT MATCH FIGURES IN SQUARE'S DASHBOARD, YOUR ACCOUNTING RECORDS, OR YOUR FINANCIAL STATEMENTS. Some figures (for example, certain revenue estimates) are expressly labeled as estimates within the App.

9.2 No Professional Advice. Nothing in the Service constitutes financial, accounting, tax, legal, or investment advice. Do not rely on Analytics as a substitute for qualified professionals. Decisions you make based on Analytics are at your sole risk.

9.3 Accuracy. Analytics depend on the completeness and accuracy of your Square data. We do not warrant that Analytics are error-free, complete, or current.

10. Intellectual Property

10.1 Our IP. The Application, Service, and all code, interfaces, graphics, logos, and materials (excluding Customer Data) are owned by us or our licensors and protected by law. No ownership transfers to you.

10.2 Customer Data. As between you and us, you retain all rights in your Customer Data. You grant us a limited, non-exclusive, worldwide, royalty-free license to access, process, store, and display Customer Data solely to provide and improve the Service, as described in the Privacy Policy.

10.3 Feedback. If you give us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation.

11. Your Data

11.1 Authorization. To use the Service, you authorize us to access your Square data via OAuth, consistent with the scopes you approve. You may revoke this authorization at any time through Square, which stops further data retrieval.

11.2 Use & Privacy. We process Customer Data only to provide and improve the Service, as described in the Privacy Policy, which is incorporated into these Terms by reference. We do not sell Customer Data.

11.3 Deletion. On account termination or revocation, we delete or de-identify Customer Data within 30 days, subject to legal retention requirements. If Square requires us to delete or stop processing data, we will comply, which may cause service unavailability or data loss; we bear no liability for loss resulting from such compliance.

12. Privacy

Your use of the Service is also governed by our Privacy Policy.

13. Subscriptions, Billing & Auto-Renewal ``

13.1 Plans. The Service may offer paid subscriptions with varying features and pricing, shown in the App or at https://shopmetrics.stackrift.dev.

13.2 Billing via Apple. Subscription billing for the Application is processed by Apple through the App Store under Apple's Media Services Terms. We do not collect or store your payment card details.

13.3 Auto-Renewal. SUBSCRIPTIONS AUTOMATICALLY RENEW UNLESS CANCELED AT LEAST 24 HOURS BEFORE THE END OF THE CURRENT PERIOD. Your Apple ID is charged within 24 hours before renewal at the then-current rate. Manage or cancel anytime in your Apple ID Account Settings.

13.4 Refunds. Refunds are governed by Apple's policy; request them at reportaproblem.apple.com. We do not issue direct refunds.

13.5 Free Tier / Trials. We may offer a free tier or trials and may modify or discontinue them at any time. Unused trial time is forfeited on subscription.

13.6 Price Changes. We may change fees with reasonable prior notice; continued use after a change takes effect constitutes acceptance.

14. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; AND AS TO THE ACCURACY OR RELIABILITY OF ANY ANALYTICS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS, SO SOME MAY NOT APPLY TO YOU.

15. Limitation of Liability

15.1 No Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY, REGARDLESS OF THE THEORY OF LIABILITY.

15.2 Liability Cap. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).

15.3 Essential Basis. These limitations are an essential basis of the bargain between us.

16. Indemnification

16.1 By You. You will defend, indemnify, and hold harmless Stackrift and its officers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service in violation of these Terms; (b) your Customer Data; (c) your violation of law; (d) your violation of the Square Terms; or (e) your violation of any third party's rights.

16.2 By Us. We will defend you against third-party claims alleging that the Service, used per these Terms, directly infringes a US copyright or trademark, provided you promptly notify us, let us control the defense, and cooperate. This does not apply to claims arising from your modifications, combinations with third-party products, or use after we offer a non-infringing alternative.

17. Term & Termination

17.1 Term. These Terms apply from your first use until terminated.

17.2 By You. You may stop using the Service at any time; you may also delete your account in-app or via our account-deletion request form.

17.3 By Us. We may suspend or terminate your access immediately, without liability, if you breach these Terms, violate the Square Terms in a way that affects the Service, create legal/security/operational risk, or if we cease operating the Service.

17.4 Survival. Sections 7, 9, 10, 11.3, 14, 15, 16, 19, 20, and 22 survive termination.

18. Modifications

18.1 To Terms. We may modify these Terms. For material changes, we will give notice in the App or by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance; otherwise, stop using the Service.

18.2 To Service. We may modify, suspend, or discontinue the Service (or any part) at any time, including as a result of changes to Square's API access, without liability.

19. Governing Law & Venue

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Subject to Section 22, any action will be brought exclusively in the courts located in Middlesex County, New Jersey, and the parties consent to jurisdiction and venue there.

20. Feedback

Any feedback or suggestions you provide may be used by us freely and without obligation to you, as described in Section 10.3.

21. Apple-Specific Terms (Licensed Application End User License Agreement)

This Section applies to your use of the Application obtained through the Apple App Store. In the event of a conflict between these Terms and Apple's standard EULA terms, the following govern your relationship with Apple:

  1. Acknowledgement. These Terms are between you and Stackrift only, not with Apple. Stackrift, not Apple, is solely responsible for the Application and its content.
  2. Scope of License. The license is limited to a non-transferable license to use the Application on Apple-branded products you own or control, as permitted by the Usage Rules in Apple's Media Services Terms.
  3. Maintenance & Support. Stackrift is solely responsible for maintenance and support. Apple has no obligation to furnish any.
  4. Warranty. If the Application fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims will be Stackrift's sole responsibility.
  5. Product Claims. Stackrift, not Apple, is responsible for addressing claims relating to the Application, including product liability, failure to conform to legal/regulatory requirements, and consumer-protection or privacy claims.
  6. Intellectual Property. In the event of a third-party IP infringement claim regarding the Application, Stackrift, not Apple, is solely responsible for the investigation, defense, settlement, and discharge.
  7. Legal Compliance. You represent that you are not located in an embargoed country or on a US government restricted-parties list.
  8. Contact. Questions about the Application: Stackrift, support@stackrift.dev.
  9. Third-Party Beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

22. Dispute Resolution — Arbitration & Class-Action Waiver

PLEASE READ — THIS AFFECTS YOUR LEGAL RIGHTS.

22.1 Informal Resolution. Before starting arbitration, the parties will try in good faith to resolve any dispute for at least 30 days after written notice to the contacts in these Terms.

22.2 Binding Arbitration. If informal resolution fails, disputes arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS (or, if unavailable, the AAA) under its rules, except disputes qualifying for small-claims court. Arbitration will be in English.

22.3 Class-Action Waiver. DISPUTES MUST BE BROUGHT INDIVIDUALLY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

22.4 Exceptions. Either party may seek injunctive or equitable relief in court to protect intellectual property rights.

(Drafting note for counsel: confirm conspicuous presentation, any opt-out mechanism, and current JAMS/AAA consumer-arbitration registration requirements before relying on this Section.)

23. General

23.1 Export Compliance. You represent that you comply with US export-control laws and are not a restricted party. 23.2 Severability. If any provision is unenforceable, the rest remains in effect. 23.3 Waiver. Our failure to enforce a provision is not a waiver. 23.4 Assignment. You may not assign these Terms without our consent; we may assign them (e.g., on a merger or sale). 23.5 Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control. 23.6 Entire Agreement. These Terms and the Privacy Policy are the entire agreement and supersede prior communications.

24. Contact

Stackrift Support: support@stackrift.dev

These Terms are provided as a draft and do not constitute legal advice. Have them reviewed by qualified counsel before publication.